Because these items are curated or handcrafted to order, they require a dedicated production period.

The estimated delivery timeline for pre-booked products is 35–40 working days.

We appreciate your patience in allowing our artisans the time needed to ensure the highest quality.

We understand that plans can change during the waiting period.

Exchange Option: You may cancel a pre-booking order at any time before dispatch and exchange it for any other "Ready-to-Ship" product available on our website.

Price Difference: If the new product is of higher value, the difference must be paid. If it is of lower value, the balance will be issued as a store credit.

Please note that refunds are not applicable for pre-booking orders once the order is placed.

By pre-booking, you acknowledge the specific production timeline and agree to the "Exchange Only" terms.

While we strive to fulfill every order, Narmi Boutique reserves the right to cancel a pre-booking order under the following circumstances:

Unavailability: Unforeseen issues in the weaving or production process.

Incomplete Data: Incorrect or insufficient shipping/contact details provided by the customer.

In the rare event that we cancel your pre-booking order, a full refund will be issued to your original payment method.